At Tax Whiz, we are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (taxwhiz.us) or engage with our services. By accessing our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and mailing address.
- Financial Information: Tax documents, income details, and other financial data necessary for resolving tax matters.
- Technical Data: IP address, browser type, and usage statistics when you visit our website.
- Communication Records: Emails, phone calls, and portal messages exchanged with our team.
2. How We Use Your Information
We use your information to:
- Provide tailored tax resolution and compliance services.
- Communicate with you regarding your case and service updates.
- Process payments and manage billing inquiries.
- Enhance and improve our website and services.
- Comply with legal obligations and regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell your information. However, we may share your data:
- With the IRS, state tax agencies, or other relevant authorities as required to resolve your tax matters.
- With trusted third-party service providers who assist us in delivering our services (e.g., secure payment processors).
- When required by law or to protect our legal rights.
4. Data Security
We implement robust security measures to safeguard your information, including:
- Encryption for sensitive data during transmission.
- Secure storage of your records in our systems.
- Access controls to restrict unauthorized personnel from accessing your data.
While we strive to protect your information, no system is completely secure. We encourage you to safeguard your login credentials and report any suspected breaches immediately.
5. Your Rights
As a valued client, you have the following rights:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the removal of certain data, subject to legal or regulatory obligations.
- Communication Preferences: Opt out of marketing emails while still receiving essential service updates.
To exercise these rights, please contact us using the details below.
6. Cookies and Website Tracking
We use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can adjust your browser settings to manage cookies or disable them, though some features of our website may be affected.
7. Nationwide Availability
Our services are available across the United States without any jurisdictional restrictions. We proudly serve clients in all states and territories.
8. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated to you directly.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Website: taxwhiz.us
- Email: [email protected]
- Address: 213 Woodland Dr, Cromwell, CT 06416, USA
Thank you for trusting Tax Whiz with your tax resolution needs. We are committed to protecting your privacy while delivering exceptional service.
